Terms & Conditions

1. General Information

These Terms and Conditions ("Terms") govern the use of the website operated by Vega di Vannacci Emanuele ("Website") and the purchase of products offered by Vega di Vannacci Emanuele, a sole proprietorship (Impresa Individuale) registered in Italy.

Company Details:

Vega di Vannacci Emanuele
Registered Address: Salita Sant Antonio 25, 16137 Genova (GE), Italy
P.IVA (VAT): 03073780995
Codice Fiscale: VNNMNL91B26D969U
REA: GE - 531056
Email: [email protected]
Phone: +1 (504) 369-9574
PEC: [email protected]

2. Acceptance of Terms

By accessing this Website and/or placing an order, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Return & Exchange Policy. If you do not agree with any part of these Terms, you must not use this Website or purchase any products.

3. Products and Pricing

All products displayed on the Website are subject to availability. We make every effort to ensure that product descriptions, images, and specifications are accurate. However, slight variations in colour, dimensions, and finish may occur due to the handcrafted nature of our products and differences in screen displays.

Prices are displayed in Euros (€) and include applicable Italian VAT (IVA) at the current rate of 22%, unless otherwise stated. We reserve the right to modify prices at any time without prior notice. The price applicable to your order is the price displayed at the time of purchase.

4. Orders and Contract Formation

Placing an order through the Website constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of pricing errors, product unavailability, or suspected fraudulent activity.

In accordance with Italian Consumer Code (Codice del Consumo, D.Lgs. 206/2005), consumers have the right to receive clear pre-contractual information before completing a purchase.

5. Payment

We accept the following payment methods: Visa, Mastercard, American Express, and bank transfer. All payments are processed securely. For bank transfers, the order will be processed upon receipt of cleared funds.

All transactions are conducted in Euros (€). If you are paying from outside the Eurozone, your bank may apply currency conversion fees at their prevailing exchange rate.

6. Intellectual Property

All content on this Website, including but not limited to text, images, logos, graphics, product designs, and software, is the property of Vega di Vannacci Emanuele or its licensors and is protected by Italian and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under Italian or EU law.

8. Consumer Rights under EU Law

If you are a consumer within the European Union, you benefit from mandatory provisions of consumer protection law, including but not limited to:

• The right of withdrawal (14 calendar days from delivery, as per EU Directive 2011/83/EU)
• Legal guarantee of conformity (2 years from delivery, as per EU Directive 2019/771)
• Protection against unfair commercial practices
• Right to clear and transparent pre-contractual information

These rights cannot be waived or limited by these Terms.

9. Dispute Resolution

In the event of a dispute, we encourage you to contact us first at [email protected] to seek an amicable resolution. EU consumers may also use the European Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

These Terms are governed by and construed in accordance with the laws of Italy. Any disputes shall be subject to the exclusive jurisdiction of the courts of Genova, Italy, unless mandatory consumer protection laws provide otherwise.

10. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website after any changes constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.

11. Contact

For any questions regarding these Terms, please contact us at:
Email: [email protected]
Phone: +1 (504) 369-9574
PEC: [email protected]
Address: Salita Sant Antonio 25, 16137 Genova (GE), Italy